Every Employee Needs Customer Service Training, And Here’s Why!
- Saturday, February 18, 2017, 9:23
- Entrepreneurs
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For a company to be truly customer-focused, an employee must understand how important customer service is to the company, how service fits into the culture and how he or she plays a role in it. That doesn’t happen spontaneously; it requires training.
http://www.forbes.com/sites/shephyken/2017/02/18/every-employee-needs-customer-service-training-and-heres-why/
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