Senior Executives Are Now In Customer Service

It’s late at night after a long day at the office—are you checking your work email? Maybe not, but chances are a senior executive is, and it just might be to respond to a customer. More and more upper-level executives are getting involved in customer.

http://www.forbes.com/sites/blakemorgan/2016/10/27/senior-executives-are-now-in-customer-service/

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