An Unlikely Secret Behind Great Customer Service: Benchmark The Experts In Manufacturing
- Wednesday, April 2, 2014, 3:40
- Entrepreneurs
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Forbes: To create great customer experience results, study the experts in manufacturing and B2B, in addition to hospitality and other more obvious models.
http://www.forbes.com/sites/micahsolomon/2014/04/02/to-create-great-customer-service-experiences-benchmark-the-experts-of-manufacturing/
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