10 Trending Changes In Customers and Customer Service Expectations
- Friday, August 8, 2014, 20:13
- Entrepreneurs
- Add a comment
The basics and essence of customer service are to a large extent timeless. However, one of these timeless principles is “know your customers”–and customers are changing all the time. Here are ten trends in customers and their customer service expectations that I’m seeing clearly in my work a customer service consultant, speaker, and author: trends that should be influencing how you’re doing business.
http://www.forbes.com/sites/micahsolomon/2014/08/08/10-trending-changes-in-customers-and-customer-service-expectations/
About the Author
admin123 has written 23402 stories on this site.
