7 Secrets Of Building A Customer-Centric Company Culture
- Tuesday, July 22, 2014, 0:06
- Entrepreneurs
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Here’s my list of seven steps for creating a customer-centric culture at your company. These figure in my work as a company culture consultant; I’ve found them to be central to creating a corporate customer service culture that’s devoted from top to bottom to the customer experience. I’m recapping the
http://www.forbes.com/sites/micahsolomon/2014/07/20/customer-centric-culture/
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