Google Customer Service Steps Into The Spotlight
- Monday, May 5, 2014, 8:32
- Entrepreneurs
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Google announces a customer service initiative that includes support via video chat direct with their experts, and 100% improved CSAT (satisfaction) scores. So is “Google customer service” no longer an oxymoron?
http://www.forbes.com/sites/micahsolomon/2014/05/05/google/
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