Guest Post: Do Consumers Love Your Brand, or Are They Just Flirting?

This post was written by James Paul Rubin, author of the Forbes Insights/Turn report “The New Rules of Engagement: Measuring the Power of Social Currency.”

http://www.forbes.com/sites/forbesinsights/2012/11/15/guest-post-do-consumers-love-your-brand-or-are-they-just-flirting/

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